Leadership Essentials

Becoming a first-time manager or leader is one of the most challenging, and rewarding, career transitions an individual can face.

Having the tools to achieve a great start makes all the difference. In this short course, you will learn the fundamental skills needed to lead a team at the frontline of an organisation. Through discussion, exercises and relevant theory, you will learn how to get the best of your team to maximise relationships and results.

Gain greater confidence in your role as a manager now by registering for the Team Leaders Essentials course today!

• New team leaders or managers
• People looking to step up into their first management role
• People looking to build their leadership capabilities

At the end of this course, you will be able to:

• Understand the role and responsibility of the team leader and manager in today’s workplace
• Use key communication skills, like active listening 
• Implement time management techniques and practices for maximum impact
• Understand how to delegate and ensure tasks are completed as agreed
• Learn to feedforward and give feedback
• Negotiate for good outcomes.

Your business will benefit through growing an effective and forward-thinking manager who is able to contribute positively to the organisation and communicate at a high level.

Our in-person learning format consists of a two-day session which will cover: Understanding Leadership, Planning as a Leader and, Working as a Leader.

In-person training provides a humancentric immersive experience, with hands-on activities such as role-play and the ability to meet with your peers and build your professional networks. Making it an ideal option for people who thrive off a focused classroom environment.

"I learned a step by step procedure on how to delegate tasks to my staff and have a capacity for myself to strategize and improve processes within the team. Overall, I became more confident in managing my staff and with my decision making." 

~ Jerilee Baluyut, Team Leader for healthAlliance

"This course provided excellent information presented in an easily understandable format. I liked that it was easy to apply, take and review. It definitely had a positive impact on myself and my team as I was able to apply a lot of communication techniques and thought processes to my work environment." 

~ Don Arnold, Programme Specialist for International Accreditation New Zealand

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